OUR SPARX guarantee

We take great care to ensure that your jewelry will stay on. We want your purchase to bring you happiness, so we stand by our products and the skill of our welding. If an accident does occur and your chain comes off within 30 days of purchase, we will reweld your item for free. In order to confirm your repair, send our team a message so that we can discuss next steps and timing. Note that our guarantee is only for Sparx Permanent Jewelry products and does not cover any lost items. Please contact us with any questions you may have!